Privacy Policy

Last Updated: [19/11/2025]

1. Introduction

Welcome to VisitWhale.com! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website.

2. Data Controller

VisitWhale
Anton Kulik & Giacomo Bianchetti
Almsatdtstr. 28
10119, Berlin, Germany
Email: info@visitwhale.com

3. Data We Collect

We may collect the following personal data:

  • Contact Information: Name, email address, phone number (if provided).
  • Usage Data on Our Website: IP address, browser type, pages viewed, time spent on pages, and other diagnostic data. The data is saved for an absolute maximum of 26 Months.
  • Cookies: See our Cookie Policy for details.
  • Stripe payment: Details collected for purchases (not full card data, but transaction records and email).
  • MailerLite: We store each customer’s email in MailerLite to automatically send access details and information after purchase. No newsletters are sent. Data is handled securely according to GDPR.

4. How We Use Your Data

We use your data to:

  • To process payments securely with Stripe.
  • To send access and updates via MailerLite if opted-in.
  • Provide and maintain our services.
  • To analyze traffic and improve user experience with Hotjar/Google Analytics.
  • Respond to inquiries or support requests.
  • To comply with German/EU legal reporting (VAT, audits).

5. Sharing Your Data

We may share your data with:

  • Stripe (for payment processing).
  • MailerLite (for E-Mail service).
  • Hotjar & Google Analytics (for website behavior analysis no E-Mails, Names or anything personal.).
  • Other providers only as necessary, complying with GDPR and strict data minimization.

6. Your Rights

Under GDPR, you have the right to:

  • Access, correct, or delete your personal data.
  • Restrict or object to data processing.
  • Withdraw your consent at any time.
  • File a complaint with a supervisory authority.

7. Data Security

We implement technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Cookies and Tracking

We use essential, analytics, and marketing cookies to improve your experience and analyze website traffic. Cookies are only set after you give explicit consent via our Cookie Banner. You can manage and withdraw your cookie preferences at any time.

  • The right to access, correct, delete, or restrict processing of their personal data.
    The right to withdraw consent anytime (especially for marketing/cookie tracking)

11. Contact Us

For questions about this Privacy Policy, please contact:
Email: info@visitwhale.com